What We're Learning
After four weeks of analyzing hundreds of post-its, we are happy to present the findings of our research.
Written Report. This document is a comprehensive write-up of our key research findings. The document includes the following deliverables:
- framework (see above image)
- series of quotes, insights, and opportunity areas
- selected participant videos (see below)
- behavioral personas
Videos. These selected participant videos accompany the above written report.
The research findings were shared with the public during an evening presentation at City Hall on January 19, 2017. The session included a review of the insights, videos, opportunity areas, and personas. Members of the public shared their thoughts about the research findings and had the opportunity to ask more questions.
Video Recording. This is a recording of the public share-out session.
These research findings were first presented at a share-out session with members of the project advisory team and other ARR staff. This session included a comprehensive review of the research findings, discussions, and a concepting workshop where participants illustrated and shared ideas inspired by the research.